I had such an incredible experience with Shai as my realtor. It was my first year apartment hunting on my own and I had no idea what I was doing, but Shai made the process seamless and easy. He answered all my questions, worked so hard to advocate for me with the landlord, and helped me get approved for the perfect apartment!! He was always available to text and speak on the phone and support me throughout this process. He is so genuine and handled the whole process with such professionalism. I highly recommend Shai to anyone looking to rent in NYC!